Persistent problems in processes require more than quick fixes. When disruptions, deviations or performance losses keep recurring, it is rarely enough to treat only the visible symptoms. What matters is understanding the actual root cause and eliminating it in a targeted way.
RCPS – Root Cause Problem Solving – is about analysing problems in a structured way, testing hypotheses and substantiating causes in a traceable manner. This does not just collect opinions, but systematically connects observations, process knowledge and data. This creates a clear picture of why a problem occurs, which factors contribute and which measures are truly suitable.
I support you in moderating and conducting RCPS workshops – from precise problem description through root cause analysis to deriving effective measures. Employees are actively involved, because they know the process, the daily challenges and the practical details. My role is to structure this knowledge, reveal blind spots and guide the analysis in a targeted way.
The goal is sustainable problem solving that is not only documented, but effective in the process. This creates measures that are well founded, supported by teams and significantly reduce the risk of recurrence.